There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$100 off a range of natural gas appliances

Cooking pot on natural gas stovetop

Love natural gas and the versatility of gas appliances? Claim a $100 rebate for every new natural gas appliance that you install in your home. 

  • Eligible natural gas appliances include: additional hot water systems or additional heating, cooktop/oven/combination cooker, clothes dryer, barbecue (bbq), outside heating appliances (e.g. fire pit, fire table, outdoor radiant heater).
  • Promotion period: 1 January 2022 to 31 December 2022. Claiming deadlines apply.
  • Offer applies to eligible heating appliances installed at existing build homes with a pre-existing gas connection (connected for 6 months or longer), and covered by the natural gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible.
  • New build properties are excluded from this offer.
  • This offer does not apply when a natural gas appliance is replaced with another appliance of the same general type.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)