There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 off for natural gas hot water

Woman relaxing in a bubble bath

For reliable, temperature-controlled hot water that’s perfect for the whole family, you just can’t beat natural gas. Install a dedicated natural gas hot water system and claim a $500 hot water rebate.

  • Promotion period: 1 January 2021 to 31 December 2021. Claiming deadlines apply.
  • Offer applies to eligible natural gas appliances installed at existing build homes with a pre-existing gas connection (connected for 6 months or longer), and covered by the natural gas distribution network owned by Australian Gas Networks. Use this postcode list to check if your property is eligible. New build properties are excluded from this offer.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)