There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 off for major natural gas heating

Beautiful heating with natural gas log fires

Be prepared to love winter every year by installing natural gas heating as part of your new gas connection. You’ll be able to warm your home to the perfect and cosiest temperature whenever you want, all without having to fuss with chopping wood or swapping out bottle after bottle.

  • Install a flued natural gas room heater (e.g. a decorative gas log fire, wall furnace, space heater) and claim a $500 flued heating rebate.
  • Install a whole of home natural gas heating system (e.g. natural gas ducted heating, natural gas hydronic heating) and claim a $500 central heating rebate.
  • Promotion period: 1 January 2021 to 31 December 2021. Claiming deadlines apply.
  • Offer applies to eligible heating appliances installed as part of a new, first-time gas connection at existing build homes that connect to the gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible. New build properties are excluded from this offer.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)