There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Centralised hot water

Centralised hot water (also known as bulk or serviced hot water) is a great solution for supplying hot water to apartment buildings. Using this method, hot water is generated by a centralised plant that supplies hot water to individual apartments within a complex. Each apartment has its own water meter and is only charged for the water they use.

Central hot water plants can be owned, operated and managed by a third party such as an energy retailer or other private providers.


Benefits of centralised hot water

Natural gas bulk and serviced commercial hot water systems are ideal for building owners who want to:

  • provide continuous, hassle-free and individually billed water to tenants
  • have hot water plant and water meters owned, operated and maintained by a third party
  • save space

To find out how commercial hot water systems can help your business, call our team on 1300 001 001 (contact hours: Mon-Fri, 8am-5pm AEST) or contact us.