There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 for major natural gas heating (extended to August 31st)

Family dog warmed by natural gas heating

Get ready for this winter and install natural gas heating, so you can heat your home to the perfect temperature and guarantee comfort in winters to come.

  • Subject to Terms and Conditions, homes that connect natural gas heating for the first time can take advantage of AGN's $500 heating rebate, applicable when a new natural gas flued room heater is installed (e.g. gas log fire, wall furnace, space heater) OR when a new natural gas whole of home heating system is installed (e.g. natural gas ducted heating system, natural gas hydronic heating.
  • $500 rebate rate available only during the Winter Heating Promotion Period: 1 March 2021 to 30 June 2021 31 August 2021 (offer extended!). Outside of these dates in 2021, the maximum heating rebate available is $100. Claiming and installation deadlines apply. 
  • Offer applies to eligible heating appliances installed at existing build homes with a pre-existing gas connection (connected for 6 months or longer), and covered by the natural gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible. New build properties are excluded from this offer.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7). 

  • Terms and Conditions / How to Claim (continue reading)