There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 first-time connection bonus

Mother and young child using computer

Connect your home to natural gas for the very first time and install at least one natural gas appliance to qualify for a once-off $500 connection bonus from Australian Gas Networks (AGN).

  • Promotion period: 1 January 2021 to 31 December 2021. Claiming deadlines apply.
  • Offer applies to new, first-time gas connections at existing existing build homes that connect to the gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible. New build properties are excluded from this offer.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)