There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Read more about gas outages, leaks, and emergencies. 

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia

Rebates and offers for you

Whether you're looking to connect to gas for the first time or you're already enjoying the many benefits of having natural gas as part of your home's energy mix, you'll want to check out our range of rebates to help with your home renos, or to get a head start on winter-proofing your home! Use our easy search tool below to work out which rebates are open to you, or simply call our Natural Gas Rebates Team on 1300 001 001 (Option 7) for more info. Terms and Conditions apply. Rebate offers are currently available for our customers in SA, NSW and QLD until 31 March 2024 (no offers are available for Victoria at this time).

Let's find the right rebate(s) for you

Tell us about your property. Fields marked with an asterisk (*) are mandatory. Click on the information icons for guidance on how to respond.

TIP. Type your suburb or postcode and select from the options that appear. If no options appear, this would suggest your suburb/postcode is outside AGN's network and may not be eligible for this promotion. Contact AGN's Promotions Team on 1300 001 001 (Option 7) to confirm.
Please enter a postcode or suburb name (do not enter street address) and select from the options that appear. If you have done this and you are still seeing this error message, your area may not be covered by AGN. Please contact AGN's Promotions Team on 1300 001 001 (Option 7) to confirm eligibility.
TIP. Select "new build home" if your home is in the process of being constructed, or if you have been living in a newly constructed home for 4 weeks or less. A property that has been extensively renovated is classified as an "existing home".
Please select a property type to proceed. Select "new build home" if your home is under construction or you have been living in a newly constructed home for 4 weeks or less.
TIP. Choose "yes" if your property has been connected to natural gas for 6 months or longer.
Please select an option to proceed. Select "yes" if you are currently connected to natural gas. Otherwise, choose "no".
TIP. Select "yes" if you are in the process of connecting to natural gas OR if you have recently connected to natural gas (i.e. you have been connected for less than 6 moths). If neither of these scenarios apply to you, select "no".
Please select an option to proceed. Select "no" if you have had gas connected for 6 months or more. Otherwise, select "yes".
TIP. To see ALL current offers available to your area and property type, simply select all appliance options.
Cooking Cooking
Hot Water Hot Water
Heating Heating
Clothes Dryer Clothes Dryer
Pool Heater Pool Heater
BBQ BBQ
Please select at least one appliance type to view the available offer. To see all offers, select all appliance types.

How to claim

Learn all about our rebate system and how you can claim your rebate or cashback

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Featured Rebate

Upgrade to natural gas hot water and get $500 back

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Based on what you've told us, we aren't able to find any rebates currently available to you. Our rebates are open only to eligible customers covered by the natural gas network owned by Australian Gas Networks in South Australia and in the Northern Territory, as well as in parts of New South Wales and Queensland. Further eligibility criteria apply (e.g. the majority of our rebates are for existing homes, only), and some of our rebates are only available for a limited time. No offers are available for our customers in Victoria at this time, following the closure of the 2023 Natural Gas Rebate Campaign in Victoria on 31 December 2023.

If you would like to double-check your eligibility for rebates, you can get in touch with AGN's Promotions Team by sending them a message or calling 1300 001 001 (Option 7), Monday to Friday during business hours.

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Want to know more about your out of pocket costs and what you could save? 

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Fault

1800 898 220
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Leak

1800 427 532

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General

1300 001 001