There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
 
 

 

 
 
 


Clean, Reliable and Renewable

Natural gas is an important part of our energy mix. We use it in homes and businesses to heat our buildings, heat water and to cook. It is also used by many large industries and to generate electricity. Because gas is so reliable, we often don’t realise the important role it plays in our energy mix.

Natural gas is already an important transitional energy as we move from coal based energy to a low emissions energy future. But our gas network has a critical long term role to play, delivering renewable gas to millions of homes and businesses across Australia, with the same reliability and convenience as natural gas does today.

Australia has committed to reducing carbon dioxide emissions to between 26% and 28% below 2005 levels by 2030. To meet these carbon reduction targets, we must decarbonise the gas, electricity and transport sectors.

Blending or even substituting natural gas with renewable gases such as hydrogen or biomethane can decarbonise the gas sector and will also help achieve carbon reductions for the lowest cost, using the same reliable infrastructure we use today – the gas networks. It also means customers retain the choice of energy supply, and those industries relying on gas as an input can continue to access it.

Reliable supply for the home appliances you love

Just like natural gas, Renewable Gas will be delivered to your home with the same exceptional reliability and safety record as the natural gas network, but when used for heating and cooking there are zero greenhouse gas emissions.

Just like natural gas does, renewable gas will power the gas appliances that give you

  • perfect control while cooking
  • instantaneous, controllable, never ending hot water
  • ducted home heating that doesn’t dry your eyes and skin
  • the beauty of a real flame fireplace
  • and never-ending supply for your BBQ, that won't run out at your next gathering

It is likely that hydrogen can be safely added to natural gas supplies at 10% by volume without changes to pipelines, appliances or regulations. AGN is researching this area with key industry and academic partners through the Future Fuels Cooperative Research Centre. Over time, and with modifications to the existing gas networks and appliances, hydrogen can completely replace natural gas for domestic cooking, heating and hot water.

Renewable Gas for Businesses

For most businesses, there will be no noticeable change when renewable gas is initially blended with natural gas. For our larger industrial users, AGN is researching possible impact that any differences in heating value may have on industrial processes.

Contact us

Need to get in touch? You can contact us to find out more about our projects or register for updates using the below details.

Phone

1300 001 001 and press option 8

Project updates

Register here to receive our e-news updating on project progress and our renewable gas journey

Contact Us