Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

New Connection

Service Connection Request (SCR)


Changes in Victorian government regulation, effective 1st January 2025, mean that all new gas connections will incur an upfront connection fee. The fee for a standard gas connection1 is around $2,0002.

If your property is eligible, you could


Eligible customers may be able to connect to the gas network without paying upfront connection fees which will apply from 1 January 2025. You must submit an SCR if you are eligible to connect to the gas network.

  • Table of notations  

 

Eligibility Criteria

Properties which may be eligible for no upfront charge up to 31 December 2024 are residential or small business customers that
meet the following criteria
:

  • New dwellings that do not require a planning permit.
  • Dwellings that a planning permit was lodged for before 31 December 2023.
  • Existing homes or small business premises without an existing gas connection.
  • Renovations and extensions to existing dwellings that do not require a planning permit.

New homes, residential subdivisions, and apartment buildings that require a new planning permit for a build cannot connect to the gas network.

 

 

Eligible customers can enjoy a standard gas connection with no upfront connection charge

before 31st December 2024

 

Submit your Connection Service Request with your selected Energy Retailer below

Energy Retailers are the companies that you buy your natural gas from. They send you the invoices for your energy consumption, a portion of which covers the costs of energy transmission and distribution by companies such as AGN and Multinet Gas.

In Victoria, there are numerous energy retailers you can choose from and links to several are below. You can compare the pricing of all energy retailers at the Victorian Government energy comparison website.

Submit your SCR here

AGL

131 245

Origin Energy

13 24 61

Energy Australia

133 466

Red Energy

131 806

Alinta Energy

13 37 02

Momentum Energy

1800 627 228

Lumo Energy

1300 115 866

Discover Energy

1300 946 898

Engie Energy

1300 942 068



Our Renewable Gas Journey

Gas is also on a journey to become renewable. Renewable gases such as renewable hydrogen and biomethane deliver all the great benefits of natural gas and are carbon neutral when burnt. Click here to find out how we’re changing gas for good.


For Further Information

Contact Us

1300 001 001

 
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AGIG acknowledges the Traditional Custodians of the lands upon which we live and operate, and we pay our respects to Elders past, present and emerging. We recognise Aboriginal and Torres Strait Islander people’s historical and ongoing connection to land and waters, and we embrace the spirit of reconciliation.