There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Read more about gas outages, leaks, and emergencies. 

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia

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Builders and Developer Information

Australian Gas Networks (AGN) owns and operates gas pipelines across Australia. We are part of the Australian Gas Infrastructure Group. We own the distribution network assets used to transport gas from the high-pressure transmission network to over 1.3 million homes and businesses in South Australia, Victoria, Queensland, New South Wales and the Northern Territory.

Please select a State for more information.

Builder Information – Residential Gas Connections

Before connecting your residential site to natural gas, please examine the following documents, which contain essential information concerning site readiness and gas meter installation requirements. If you have any questions or concerns, please contact us on 1300 001 001 – we’re here to help!

Our Builders Information Pack (SA) provides more detail on:

  • Site preparation
  • Apply for a natural gas connection
  • Gas meter installation requirements
  • Gas abolishment for demolition
  • Gas meter protection (bollards)
  • Reinstatement of property